Singapore Airlines 24-hour Cancellation Policy
Singapore Airlines offers passengers the ability to cancel tickets without penalty within 24 hours of booking. Singapore Airlines cancellation policy applies to both refundable and non-refundable fares purchased directly through Singapore Airlines.
If a ticket is canceled within the first 24 hours after booking, Singapore Airlines will provide a full refund to the original form of payment used to purchase the ticket. No fees or cancellation penalties will be imposed. However, if a ticket is canceled after 24 hours from the time of booking, standard cancellation fees and penalties will apply. These can range from $75–450 based on the rules associated with the ticket’s fare class.
Singapore Airline’s 24-hour cancellation Policy only applies to new bookings made directly with Singapore Airlines. Tickets purchased through online travel agencies or other third-party sellers may have different policies. Additionally, the 24-hour cancellation period is only valid on newly purchased tickets, not existing reservations or tickets booked before a certain date. In summary, the 24-hour cancellation policy allows Singapore Airlines passengers an initial window to cancel bookings without incurring fees, but conditions apply.
SINGAPORE AIRLINES CANCELLATION POLICY
According to Singapore Airlines’ canceled flight policy, if Singapore Airlines cancels your flight, you have the right to:
Take the next available flight or transportation offered by Singapore Airlines. If the waiting time between the flight cancellation time and the departure time of your new flight exceeds 8 hours, accommodation will be provided free of charge, along with round-trip transportation between the airport and your accommodation.
Cancel your flight and request a full refund if the next available flight does not suit you.
If you purchased your ticket in cash, bank cheque/bank transfer/bank money order/travel voucher and/or award ticket/Miles, etc., you will receive your refund within 7 days.
If the completion of your return journey is no longer of any use, you will be provided with a return flight to your departure point free of charge as soon as possible.
Singapore Airlines’ cancellation policy:
The Singapore Airlines cancellation policy applies specifically to tickets purchased through Singapore Airlines’ website, mobile app, call center, or airport sales office. Tickets bought through online travel agencies, consolidators, or other third-party sellers may not be eligible.
The Singapore Airlines cancellation window begins at the time the booking is finalized and a ticket is issued. For tickets purchased online, this is when payment is completed. For call centers or other bookings, it is when the booking is confirmed and a ticket number is assigned.
Full refunds within 24 hours are only applicable to totally unused tickets. If travel has begun, even within the first 24 hours, cancellation penalties and fees will apply.
Refunds are issued to the original form of payment used to purchase the ticket. Processing time for refunds varies — aallow up to 30 days.
For tickets with multiple passengers, the policy applies to the entire booking. If one passenger cancels, the tickets for all remaining passengers are also canceled and refunded.
Upgrades and ancillary purchases like checked baggage and seats are refunded if the ticket is canceled. These are generally non-refundable.
The policy typically only applies to one-way or round-trip tickets. For more complex itineraries, segments may have varying policies.
Tickets booked with air miles or award miles generally have different cancellation policies that are not covered by the 24-hour guarantee.
Singapore Airlines Refund Policy:
Refund Eligibility: Tickets are refundable if canceled within 24 hours of purchase. After 24 hours, refund eligibility depends on the fare rules and conditions associated with the ticket. Non-refundable tickets have no value after departure.
Refund Fees: No fees apply for refunds requested within 24 hours of purchase. After that, cancellation penalties range from $75 for domestic economy-class tickets to $450 for international business-class tickets.
Refund Methods: Refunds are issued to the original form of payment used to purchase the ticket. Processing time is up to 30 days. Refunds will not be provided in cash.
Partial Refunds: Singapore Airlines does not offer partial refunds for unused segments or partially completed journeys. If travel has begun, the refund value is determined based on the conditions associated with the fare purchased.
Failure to Travel: If a passenger fails to show up for a flight without notifying Singapore Airlines, the ticket has no value. Failure to travel is not grounds for a refund.
Non-refundable Services: Ancillary purchases like checked baggage allowance and seat assignments are non-refundable after 24 hours. Exceptions can be made if Singapore Airlines initiates a flight cancellation or significant schedule change.
Award Tickets: Tickets booked with frequent flyer miles have different refund policies outlined in the mileage program terms and conditions.
Group Bookings: Special rules may apply for group reservations. Individual passengers cannot cancel group tickets independently.
